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Shipping Policy


Shipped Orders:

  • Please allow 24-48 hours for order processing.
  • Please note at this time we are unable to ship to P.O. Boxes
  • Orders are shipped Monday – Thursday for Tuesday – Friday delivery
  • You will receive your order within 3-7 business days (M-F) from time of order placement, and we will make every effort to let you know when to expect your order (holiday schedule may vary please call (540) 837–4405 to confirm holiday orders).
  •  All products are shipped frozen, via Fed Ex. Most frozen cuts of meat will defrost overnight in the refrigerator. We pack our orders inside insulated bags with ice blankets, and inside a cardboard, eco-friendly box. We do not use dry ice. Please be certain FedEx next day delivery is available to your home. FedEx is responsible for timely delivery and the quality of their service. Service to rural areas may require additional shipping time.
  • For Saturday, Sunday, or Monday delivery we would be happy to arrange weekend pickup from Gentle Harvest, Marshall, Virginia.

In-Store Pickup:

  • Please allow 24-48 hours for orders to be processed.
  • Orders placed on weekend days will be available Tuesday unless otherwise confirmed.
  • Please provide your desired pick-up date in the notes section or designated field upon checkout. You may also respond to your confirmation email or by calling Gentle Harvest at (540) 837–4405.